What to do if the payment was declined on Swonkie

If your payment was declined, there are a few simple actions you can take to resolve the issue. Here are the most common checks:

1. Check the expiration date of your card

Make sure your card has not expired. If the card is expired, you will need to update your payment method.

2. Check if the card has sufficient funds

Ensure that the card has enough balance to cover the payment. If not, the payment will be declined.

3. If you’re using a temporary card, change the payment method

If the card used is temporary, replace it with another valid payment method on the platform.

4. Contact our support chat

If none of the above options apply and the issue persists, we are here to help! You can reach out to our support via the chat on the platform.