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Help Center
News
Go back to Swonkie
Quicktips
About Swonkie
What is Swonkie?
Who can use Swonkie?
Is Swonkie free?
How does the 14-day trial work?
What are the advantages of using Swonkie?
Onboarding
What are Groups for in Swonkie?
How to Add Social Networks on Swonkie?
How to Add Team Members in Swonkie?
How to Add Competitors in Swonkie?
Set Up Social Media
How to Update Social Media Accounts on Swonkie
Why Is My Facebook Page Not Being Imported into Swonkie?
How to Add an Instagram Account to Swonkie?
How to Remove a Social Media Profile from Swonkie
Posting on Google My Business: Location Verification
Posting
How to Create a Carousel for Facebook in Swonkie?
How to Create a Collaborative Post on Instagram with Swonkie
ANDIE's Credit System on Swonkie
What Are Queues in Swonkie Used For?
Automatic Posting on Swonkie: How Does It Work?
Can I edit or delete posts after theyโve been published?
Video Upload Limits and Features on Swonkie
Recommended Image Dimensions for Each Social Network
Planning Instagram Stories with Clickable Stickers on Swonkie
How to Add Covers to Videos?
Twitter Changes
Insights
How to Create a Dashboard in Swonkie
What Are Dashboard Templates?
How to Add and Remove Widgets from the Dashboard
Understanding Widgets on the Dashboard
How to Customize Widgets
How to Use Filters in the Dashboard
How long does it take for the data to appear in the reports?
How to Create a Custom Widget in Swonkie
How to Share Your Swonkie Insights Dashboards
Label Reports โ How Do They Work?
Data Tracking for Insights โ Timings, Specifics, and Process
Changelog
Widgets
Facebook Widgets
Instagram Widgets
Linkedin Widgets
Meta Ads Widgets
Threads Widgets
Facebook Competitors Widgets
Instagram Competitors Widgets
Generic Widgets
Metrics
Facebook Metrics
Instagram Metrics
Linkedin Metrics
Meta Ads Metrics
Threads Metrics
Facebook Competitors Metrics
Instagram Competitors Metrics
Generic Metrics
Reports
How to Create Reports on Swonkie
How to Receive Reports from Swonkie via Email
How to Create Ads Reports in Swonkie
Facebook - Information and Limitations
Instagram - Information and Limitations
LinkedIn - Information and Limitations
Google My Business - Information and Limitations
YouTube - Information and Limitations
TikTok - Information and Limitations
Ad Reports - Information and Limitations
Which LinkedIn Excel Data Corresponds to Swonkie Metrics?
What are "Other Clicks" in Facebook Reports?
What is the difference between Total Reach and 28-Day Reach?
Why is the total reach not shown, only the average?
Competition
Competitor Data History on Swonkie
How to Add and Manage Competitor Alerts on Swonkie?
What alerts can be monitored in the Swonkie competitor feed?
Listening
How to Set Up My First Project in Swonkie?
How Does Advanced Search Work in Social Listening?
How to View Mentions on Facebook and Instagram?
How Many Keywords Can I Monitor?
Can I Monitor a Specific Language?
Restrictions and Features of Your Social Listening Project Results on Swonkie
Why Can't I Add a New Project?
How Long Are My Mentions Stored in the Archive?
How Often Are New Mentions Imported?
Mention History When Creating a New Project in Swonkie
Sentiment Analysis on Posts in Swonkie
What is Estimated Reach?
Social Media & Web Listening: Limitations and Features by Social Network
Payments and Billing
How to Update My Payment Method on Swonkie
What to do if the payment was declined on Swonkie
Can I change my plan before the end of the billing cycle on Swonkie?
How to Add or Update Company Information for Invoicing on Swonkie
Account Settings
How to delete my Swonkie account?
Quicktips
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