Instagram - Information and Limitations

The Instagram report data available on Swonkie is provided through the Meta API, which has certain limitations. These restrictions affect third-party platforms that use the API to connect to the social network. Below, we outline the key information and limitations regarding Instagram reports.


Data Availability When Adding an Account

First-Time Addition:
When you add an Instagram account to Swonkie for the first time, the report data will only be available starting the next day.

Available History:
Most charts do not include historical data, with the following exceptions:

  • Total Posts: Last 60 posts within a 29-day period.
  • Profile Views.
  • Website Clicks.
  • Email Clicks.
  • Phone Number Clicks.
  • Message Clicks.
  • Get Directions Clicks.
  • Post List: Displays only the last 60 posts.
  • Top Posts: Also limited to the last 60 posts.

Data Specifics and Limitations

Organic and Paid Data:
Most charts display organic data only, except for the Reach and Impressions charts, which show both organic and paid data.

Data Updates:
Data is available up to 1 day before the current date.
Example: If today is the 5th, data will be available up to the 4th.

Stories:
Data from Stories shared from other Stories is not included.

Total Reach:
It is not possible to view total reach for a custom time frame, as this value is not returned by the Meta API. Only average reach is available.

Story Replies:
The Story Replies chart does not include messages from Europe and Japan due to Meta API privacy policies.
For more details, refer to the Meta Documentation.

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