Facebook - Information and Limitations

The Facebook API has certain limitations that can affect third-party platforms like Swonkie in providing detailed reports. Below, we explain the main restrictions and important information regarding Facebook page reports on the platform.

Available Data When Adding a Page in Swonkie

First Addition:
When you add a Facebook page to Swonkie for the first time, the report data will only be displayed the following day.

Available History:
A history of 89 days is retrieved for most graphs, with the following exceptions:

• Best Times to Post: Starts collecting data only from the date the page is added.
• Labels: Data is also counted only after the page is added.
• Post List: Only the last 60 posts are displayed.
• Top Posts: Displays only the most recent 60 posts.

Report Specifics

Included Data:

• Reports include organic and sponsored post data.
• Data from paid ads is not included.

Data Updates:

• Information can be viewed up to 1 day before the current date.
• Example: If today is the 5th, data will be available up to the 4th.

Total Reach:

• The total reach for a custom time range cannot be displayed.
• Only the Total Reach for the last 28 days without repeated users is available, in the "Total Reach (28 days)" graph.

Other Important Limitations

Comments:

• The total number of comments does not include responses from the page itself.
• User sub-comments are counted only once per user.

Missing Data for Reels and Stories:

• The Facebook API does not provide information on Reels or Stories.